Terms Of Service

Last updated: 12-4-2025 These Terms of Service (“Terms”) govern your use of the website ivorypropertyrestoration.com and any related online services (collectively, the “Site”) operated by Ivory Property Restoration LLC (“Ivory Property Restoration,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

Use of the Site does not create a contractor–client relationship. Any restoration or construction work is governed by a separate written work authorization, contract, or estimate signed between you and us.lawdepot+2

1. Eligibility and acceptable use

You must be at least 18 years old and able to form a binding contract to use the Site. You agree not to misuse the Site, including by attempting to interfere with its security, submitting false information, or using it for unlawful, harassing, or fraudulent purposes.termly+1

2. Estimates, services, and no guarantee

Information on the Site is for general informational purposes only and does not constitute a quote, guarantee, or professional advice. Any estimates or recommendations are subject to on‑site inspection, written contracts, and insurance carrier requirements. We reserve the right to refuse or discontinue services where permitted by law.apconst+2

3. No professional advice; disclaimers

Content on the Site may describe restoration procedures, safety topics, or insurance‑related information, but it is not legal, insurance, engineering, or environmental consulting advice. You should consult qualified professionals for your specific situation. The Site is provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose, or non‑infringement, to the fullest extent permitted by law.itekconstruction+3

4. Limitation of liability

To the fullest extent permitted by law, Ivory Property Restoration and its owners, employees, and contractors are not liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of the Site, including reliance on any content or inability to access the Site, even if advised of the possibility of such damages. Our total liability for any claim related to the Site will not exceed one hundred dollars (US $100).contractorcompliance+2

Service work performed under a separate contract may include different or additional limitations of liability, which control in the event of a conflict.

5. SMS/text messaging terms

If you provide your mobile number and opt in, you may receive SMS/text messages from Ivory Property Restoration about:

Appointment confirmations and reminders
Job status and service updates
Estimates, invoices, and billing notices
Follow‑up and limited service‑related promotions

Message frequency varies by project and interaction. Message and data rates may apply.slicktext+2

Consent

You consent to receive texts when you: (a) check a box or click a button agreeing to SMS messages on our forms; (b) provide your mobile number to our staff and verbally agree to receive text updates; or (c) text one of our numbers and continue the conversation after receiving our disclosure message. Consent to SMS is not a condition of purchasing services.simpletexting+2

Opt‑out and help

You may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. After processing your request, we will stop sending non‑essential texts to that number, except where messages are required or permitted by law. For help, reply HELP or contact us using the information on the Site.sendsquared+3

We use your mobile number as described in these Terms and our Privacy Policy and do not sell or share your SMS consent or number with third parties for their own marketing.messagedesk+2

6. Intellectual property

All content on the Site, including text, graphics, logos, photos, videos, and software, is owned by Ivory Property Restoration or its licensors and protected by copyright and other laws. You may view and print content for personal, non‑commercial use only. You may not copy, modify, distribute, or create derivative works without our prior written consent.termly+1

7. Third‑party sites and tools

The Site may link to third‑party websites or use third‑party tools (such as mapping, video hosting, or payment processors). We do not control and are not responsible for third‑party content, policies, or practices. Your use of those sites is at your own risk and subject to their terms.termsfeed+1

8. Indemnification

You agree to indemnify, defend, and hold harmless Ivory Property Restoration and its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site; (b) any information you submit; or (c) your violation of these Terms or any applicable law.apconst+2

9. Changes to the Site and Terms

We may update, suspend, or discontinue any part of the Site at any time without notice. We may also modify these Terms from time to time; the “Last updated” date will change when we do so. Your continued use of the Site after changes become effective constitutes acceptance of the updated Terms.termly+1

10. Governing law and disputes

These Terms are governed by the laws of the State of Michigan, without regard to its conflict‑of‑laws principles, unless a different state is required by applicable law. Any disputes arising out of or relating to these Terms or the Site will be resolved in the state or federal courts located in Michigan, and you consent to their exclusive jurisdiction and venue, except where prohibited by law.housecallpro+1